Extracting Value from Federal Enterprise Data

Effective Enterprise Data Management (EDM) programs provide agencies with timely and accurate information to respond to legislative requirements, make informed decisions to optimize investments, enable secure information sharing, and improve mission performance by providing solutions that align with business goals. As enterprises wrestle with the need to design agile, value-driven information-sharing architectures, they also need to develop adaptive information management practices that bridge the gap between business needs and solution delivery.

Our EDM approach provides practical strategies to deliver tangible benefit to the business areas, and to the communities it serves — whether they are citizens, local Governments, or industry. We leverage the alignment of data and information with layers of an agency’s Enterprise Architecture (EA). The line-of-sight across EA layers enables agencies to effectively integrate data assets into transformation and modernization plans to:

  • Create a business-driven perspective to prioritize opportunities that resolve business problems and optimize investments, while reducing operational risks
  • Ensure a cohesive technical solution for provisioning data-centric services that support stakeholder and community information sharing needs
  • Implement governance methods that involve business stewards, technical stakeholders, and information sharing communities

Our strong process alignment and ability to streamline methodologies provides timely, effective, purpose-fit solutions. This flexible approach allows us to scale projects (up or down), while maintaining program quality.

ICE has an increasingly urgent and complex operating environment that requires strong data quality and governance protocols. Citizant’s long history with enterprise data management and information sharing initiatives at DHS and its components enables us to engage quickly with an enterprise view and help improve the quality and accessibility of immigration-related data. We look forward to introducing best practices from other Government, commercial, and academic entities, such as MIT’s Information Quality and Chief Data Officer community, with which Citizant has a long-term, strategic partnership.

Alba M. Alemán

CEO, Citizant

Enterprise Data Management Support at DHS ICE

DHS Immigrations and Customs Enforcement (ICE) chose Citizant in 2017 to provide Data Management Support Services for the Technology Transformation Office/Data Management Branch. Citizant maintains ICE’s enterprise data architecture, improves meta-data quality, and sustains data sharing with external partners.

Citizant invests heavily in the development of enterprise methods and tool expertise based on best practices from Government, industry, and academia. Our team has extensive experience in a variety of data management frameworks, methodologies, best practices, and tools such as SharePoint, EAIR, Erwin, Jira, and Collibra. Our team includes experienced and proven data architects and business process analysts to provide comprehensive data management support to the ICE Technology Transformation Office.

Since the inception of DHS, Citizant has provided support across DHS and its components in the areas of data governance and stewardship; business and data architectures; conceptual and logical data models; and maintenance of the DHS Enterprise Architecture Information Repository. Our work on the DHS MGMT Cube, a business intelligence reporting platform, helps visualize data and answer department-wide business questions. It reduces data-call response times from weeks or months to just hours, improving visibility into departmental operations and resources. The MGMT Cube was nominated for ACT-IAC’s “Igniting Innovation Award” for its innovative approach to Enterprise Data Management.

Award-Winning Leadership for Federal Data Management

Citizant’s leadership in Enterprise Data Management (EDM) solutions, Data Quality (DQ), information sharing, and open data has been nationally recognized by awards such as Government Computer News’ Promising Practice Award for data management excellence; Computerworld’s 21st Century-Achievement Award for data harmonization and information sharing; MIT’s Outstanding Contribution Award for DQ; and the Government Information Security Leadership Award. Our data experts received a White House commendation for success on HUD’s Open Data Initiative.  Citizant’s significant contributions to the DHS MGMT Cube program helped that program earn a nomination for ACT-IAC’s Igniting Innovation Award.

Citizant is a platinum member of the International DQ and Chief Data Officer community and maintains a 14-year strategic partnership with Dr. Richard Wang, founder of the Information Quality program at MIT. Citizant is a member of the ACT-IAC Emerging Technology Analytics and Big Data Committee, and served as co-chair of the ACT-IAC Open Data Best Practices Committee.