End-to-End Program Management Support

Citizant’s comprehensive program management services help our government clients meet mission-critical requirements in the most efficient and cost-effective manner possible. Whether working with a program manager’s office or a project manager’s team, Citizant program management professionals ensure that each project successfully meets its stated requirements while adhering to schedule and budget.

Citizant is experienced at managing a wide variety of program types and disciplines, including:

  • Technology evaluations
  • Systems management
  • Legacy system migration
  • Application development
  • Procurement support, including performance-based contracting
  • OMB Exhibit 300 business case management

Full Range of Services

We specialize in managing programs from inception to successful completion. Our proficiency in managing any or all facets of your program includes:

  • High-level PMP scheduleScope and requirements development
  • Comprehensive work breakdown structure (WBS)
  • Risk assessment and analysis
  • Project planning
  • Time and schedule management
  • Resource management
  • Budget
  • Earned value management (EVM)
  • Quality assurance and testing
  • Independent verification and validation
  • Closeout

Certified Processes and Proven Professionals

We employ a structured approach based on International Organization for Standardization (ISO) 9001:2008 certified Quality Management System and SEI Capability Maturity Model Integrated (CMMI) Maturity Level 3 appraised management practices. This means that our program management solutions are not only on target, but also documented and supportable.

Our staff includes proven program management professionals — many of whom have received Project Management Professional (PMP®) certification from the Project Management Institute (PMI). We employ PMI’s Project Management Body of Knowledge (PMBOK®), a collection of processes and knowledge areas generally accepted as best practices within the project management discipline.

Successful, Long-Term Engagements

Examples of Citizant's program management support on long-term engagements for federal customers include:

Customer Period Services Provided
Dept. of Transportation Intelligent Transportation System PMO 2001-current
  • 12 personnel at 2 locations for more than 10 years in a CMMI ML3-DEV and ML2-SVC environment
  • Provide rogram management, administrative and technical oversight support for senior-level transportation stakeholders
  • Provide acquisition support to the COTR and the task order managers in preparing, awarding, and overseeing procurements
  • Serve as liaison for the procurement office to provide and obtain information on contract/task order status, issues, changing requirements, and resolve any problems or issues that arise
IRS Modernization and Information Technology Service PMO
  • Supported Enterprise Life Cycle process development, implementation, and maintenance
  • Institutionalized a coherent and consistent approach to business systems acquisition
  • Demonstrated the application of program management and life cycle methodologies for major IT initiatives
  • Modernized processes and strengthened team performance on more than 50 projects, bringing consistent, quality implementation to complex systems
  • Facilitated effective collaboration with government representatives and project teams on 15 major, 25 non-major, and 12 small projects