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Employee Benefits

Providing Competitive Benefits for Employees and their Families

Citizant prides itself on providing a very attractive and highly competitive benefits package to all of its employees. We believe that top-notch talent deserves top-notch benefits.  We take care of our employees so that they can focus on taking care of our customers. All benefits are effective on the date of hire.

  • Health insurance through Anthem Blue Cross/Blue Shield (PPO and HMO options)

    Citizant offers 3 benefit plans to choose from in covering your health care needs.  We offer a traditional HMO and two levels of PPO insurance plans (Key Care 15 and Key Care 25).  The Key Care 25 PPO and the HMO Plan details are as follows:

    1. Citizant pays for 70% of the monthly premium cost for employees and their dependents
    2. Three-tier prescription plan
    3. Employee Assistance Program
    4. Anthem’s plans also include a vision discount program through the BlueView Vision network

    The Key Care 15 PPO is a premium benefit that employees may elect to "buy up" from the Key Care 25.  The employee contributes towards the monthly premium cost for all coverages, including employee-only and spouse/dependant coverage.

  • Vision insurance is provided through Vision Service Plan (VSP)
    • Citizant pays 70% of the premiums and employees pay 30% of the premiums for all levels of coverage.
    • VSP has a robust network of doctors
    • Coverage includes exams, prescription lenses, frames (up to $120) and contact lens (up to $120)
    • Also includes extra discounts and savings
  • Dental insurance through Metlife
    • Citizant pays 70% of the monthly premium cost for employees and dependents
    • Utilizes Preferred Provider Network — best discounts when in-network
    • Coverage levels vary by type: Preventative, Basic Restorative, Major Restorative, and Orthodontia coverage for children
    • All white fillings
  • Life insurance
    • Citizant pays the premium for Basic Life Insurance at 100% of base salary (max. $50,000) through Unum-Provident for all full-time employees
    • Employees have the option to purchase additional life insurance for themselves, spouse, and dependent children
    • Life insurance benefit is portable
  • Disability insurance
    • Citizant pays the premium for a basic Short-Term and Long-Term Disability Insurance through Unum-Provident for all full-time employees
    • Employees have the option to purchase additional disability insurance
  • Flexible spending accounts (pre-tax benefit)
    • Health care flexible spending account — $5,000 maximum annual contribution
    • Dependent care - $5,000 maximum annual contribution
  • 401(k) Retirement Savings Plan 
    • Plan administered by Mass Mutual Financial Services
    • 100% company match on employee’s first 3% of contribution
    • Aggressive 3-year vesting schedule
  • Training and development
    • Paid professional certifications – our goal is to have 100% of our employees certified in their field of expertise
    • Career development – a generous budget allocated for continued career growth for all employees
    • Tuition reimbursement program
  • Time-off Flexibility
    • Employee discretion for up to 20 days of paid time off annually
    • 10 paid holidays
    • 1 day of paid community service
  • Commuter transit program (voluntary pre-tax purchase)
  • Pre-paid legal service (voluntary)
  • Employee Referral Program (amounts shown are before taxes)

    Many of Citizant’s top employees were referred to us by other employees.  We encourage candidate referrals by rewarding employees when a referral is hired and works for us for 90 days.  Most referral bonuses range from $2,000 (pre-tax) for a successful exempt position referral up to $10,000 for strategic, key business positions as determined by senior management.

  • Credit Union membership through Northwest Federal Credit Union

    NWFCU has a branch in Chantilly, VA, 2 1/2 miles from our Headquarters location, with service centers in Florida, Norfolk, and Pennsylvania and a network of nearly 3,000 credit union service centers nationwide.  NWFCU offers access to 25,000+ free CO-OP Network ATMs.  Benefits of membership include low rates on vehicle loans and home equity loans; personal/signature loans; free checking and online banking with bill payer; free auto locator service; and other services including mortgages, credit cards, children’s accounts.