Using our extensive expertise in information quality, we helped the Department of Housing and Urban Development (HUD) dramatically improve the quality of data being delivered to the public. This initiative was instrumental in HUD being recognized for "best practices in enterprise data management" in 2005.
Process Overview | Certifications | Project Management | Project Management Portal
Industry-Leading Certifications

Mature Infrastructure Is Key to Project Success

Citizant applies a structured methodology to project execution. Our disciplined approach is tailored for the unique needs of each client/project using the best practices validated through leading industry certifications.

In addition to the following company-wide certifications, our senior business professionals remain current in best practices across specialized functional areas and the federal government civilian/defense domain. We incorporate these best-practice standards and techniques, when applicable, to improve performance.

We also have a corporate-wide initiative to ensure that 100% of our staff becomes certified in individual specialties. This includes Project Management Professional (PMP®), FEAC Institute Federal Enterprise Architecture Framework and DoD Architecture Framework, CISSP® security, and other relevant certifications.

Software Engineering Institute (SEI) Capability Maturity Model Integrated (CMMI) Maturity Level 3

cmmi logoCitizant was independently appraised at SEI CMMI ML3 in September 2008, building on the company's CMMI ML2 appraisal from 2006.  CMMI ML3 means that Citizant has a common set of defined and documented standard processes used across the entire company and subject to continuous analysis and selective improvements. The key implication of certification at this level is repeatability, predictability, and consistent performance in the methods and results of our work. The process capability delivers many benefits for customers, including earlier and more effective resolutions of potential defects or variances in project progress against the plan.

The CMMI ML3 appraisal for company-wide process adoption is a significant discriminator and represents a real advantage for our customers.  Fewer than a dozen small businesses who serve the federal government in the mid-Atlantic region share this certification with Citizant.

International Organization for Standardization (ISO) 9001:2008
Quality Management Systems

iso 9001 logoCitizant's bi-annual ISO 9001:2008 recertification ensures that the company provides integrated operational and support processes that ensure management commitment, effective monitoring, and continuous process improvement in the way we implement and manage meeting our business responsibilities to our clients. Citizant's ISO 9001:2008 certification currently covers our staff augmentation processes at the company's headquarters office.

 

International Organization for Standardization (ISO) 8000-110:2008
Master Data Quality Manager

iso-8000-110 logoCitizant received its ISO 8000-110:2008 Master Data Quality Manager certification in 2008 from the Electronic Commerce Code Management Association (ECCMA).  This data quality standard embodies accepted best practices for exchange of master data between organizations. The three conformance classes in ISO 8000-110:2008 deals with:

  • the intrinsic quality of the data itself, such as syntax and semantic encoding, implemented using the eOTD (Open Technical Dictionary)
  • provenance or the origin of the data
  • measuring data accuracy
Our government customers are increasingly recognizing that product integration with key IT-services providers is an excellent way of creating and maintaining long term relationships.  The ISO 8000-110:2008 certification identifies Citizant as an organization that understands how to create and exchange quality master data products, providing the reassurance that our products will have the consistency, integrity, and compatibility with any customers’ data requirements.