Solutions
Program Management

End-to-End Project Management

Citizant’s comprehensive program management services help our government clients meet mission-critical requirements in the most efficient and cost-effective manner possible. Whether working with a program manager’s office or a project manager’s team, Citizant program management professionals ensure that each project successfully meets its stated requirements while adhering to schedule and budget.

Citizant is experienced at managing a wide variety of program types and disciplines, including:

  • Technology evaluations
  • Systems management
  • Legacy system migration
  • Application development
  • Procurement support, including performance-based contracting
  • OMB Exhibit 300 business case management

Full Range of Services

We specialize in managing programs from inception to successful completion. Our proficiency in managing any or all facets of your program includes:

  • Scope and requirements development
  • Comprehensive work breakdown structure (WBS)
  • Risk assessment and analysis
  • Project planning
  • Time and schedule management
  • Resource management
  • Budget
  • Earned value management (EVM)
  • Quality assurance and testing
  • Independent verification and validation
  • Closeout

Certified Processes and Proven Professionals

We employ a structured approach based on International Organization for Standardization (ISO) 9001:2000 certified Quality Management System and SEI Capability Maturity Model Integrated (CMMI) Level 2 appraised management practices. This means that our program management solutions are not only on target, but also documented and supportable.

Our staff includes proven program management professionals — many of whom have received Project Management Professional (PMP®) certification from the Project Management Institute (PMI). We employ PMI’s Project Management Body of Knowledge (PMBOK®), a collection of processes and knowledge areas generally accepted as best practices within the project management discipline.

Comprehensive Project Management Plan

To successfully manage the development, delivery, and maintenance of a program, we develop a project management plan tailored to your specific requirements. This includes:

  • Project baseline plan
  • Risk management plan
  • Quality assurance/quality control plan

We utilize stringent control and reporting processes to ensure that each program and project is on track. These include performance reviews and measurements, control charts, WBSs, variance analyses, quality audits, and status reports. Citizant is also proficient at using earned value management techniques to provide project stakeholders with insights into potential performance, cost, and schedule issues.

In addition, Citizant has monthly Project Management Reviews (PMR’s), which help ensure that all projects stay on track for performance, schedule and cost. Citizant also has an online project management portal that lets our associates and customers stay current with each program’s progress and current documentation.