AI Innovations

ALUCIA:
Citizant’s Agentic LLM-powered Unstructured Content Intelligence Architecture

Citizant is proud to introduce ALUCIA: an agentic AI workflow building platform that empowers teams to design, test, govern, and run multi‑step, multi‑agent automations with human‑in‑the‑loop control –tailored for data extraction and enrichment from unstructured content with compliance and auditability

ALUCIA allows you to automatically detect and extract data from any kind and volume of unstructured content — handwritten forms, PDFs, pictures, videos, and more — and then store, share, or post-process the data in your enterprise systems in accordance with privacy or governance rules.

Learn more about ALUCIA here.

Tailored AI Strategies and Solutions

Leaders in every line of business are challenged to figure out how AI will revolutionize service delivery and infrastructure management – increasing productivity and efficiency, while reducing cost and risk.

Citizant has provided AI leadership in both public and private-sector organizations:

  • For a large federal financial regulator, we led foundational efforts on AI strategy, AI governance, AI use case maintenance & execution, AI innovation, and AI workforce development and education.​ We authored the agency’s Generative AI Executive Framework and created workflows to assess the viability of GenAI use cases​. We compiled the agency’s first AI use case inventory with over 50 AI use cases and 3 GenAI use cases. And we delivered a NIST AI Risk Management Framework evaluation paper to shape the agency’s AI risk governance processes​.
  • For a market leader in donation processing for non-profits and political organizations, we designed and implemented a secure, cloud-based, AI-powered system to automatically process images of paper checks for donations and extract standardized data. ​Our solution resulted a 75% reduction in image batch processing time, from 20 minutes to 5 minutes. The new image processing system is easily scalable to cost-effectively handle up to 35 million document images per year​.

Enterprise AI Services – AI Strategy to RAG to Ethical AI Training

Through its in-house AI experts and industry partners, Citizant can deliver a full range of AI-related services to government agencies and commercial firms — tailored for your size, resources, and challenges.

AI Process Automation

  • Streamlining federal operations through AI-based approaches for complex use cases, and robotic process automation (RPA) for tactical workflows.
  • Deliverables include custom automation scripts, workflow optimization, and integration with existing systems.
  • Benefits: Cost savings, improved productivity, and increased accuracy of process outputs.

Retrieval-Augmented Generation

  • RAG services leverage advanced AI techniques to enhance information retrieval and contextual content generation.
  • We provide customized RAG models, integration with knowledge bases, and performance optimization.
  • Benefits: Access relevant information quickly, improving decision-making, operational efficiency, and productivity.

Ethical AI Practices

  • Promote responsible AI use through development and promulgation of ethical Ai guidelines and practices.
  • We deliver impact assessments, ethical frameworks, and training on ethical AI principles.
  • Benefits: Increased confidence in ethical Ai deployments, minimal biases and evident fairness in AI applications.

AI Data Automation

  • AI Data Automation services ensure seamless data management, processing, sharing, security, and disposal.
  • We provide data cleansing, transformation, and integration solutions tailored to federal requirements.
  • Benefits: Faster processing, advanced analytics, improved data quality, and better decision-making support.

AI Governance

  • Robust governance frameworks to ensure compliance, transparency & accountability in AI deployments.
  • Deliverables include governance strategies and policies, risk management plans, and compliance audits.
  • Benefits: Reduced risks, demonstrable regulatory compliance, and enhanced trust in AI systems.

Ai Team Training

  • Comprehensive AI training programs to upskill federal employees in AI technologies, concepts, and methodologies.
  • Training deliverables include hands-on workshops, certification courses, and ongoing support.
  • Benefits: A knowledgeable workforce that is capable of effectively leveraging AI to meet mission objectives.