Multi-model appraisal validates Citizant’s ability to produce high-quality results on complicated federal programs

CHANTILLY, VA, March 28, 2017 — Citizant, a provider of Agile software development, DevOps automation, and business transformation and management services to the U.S. government, was independently appraised at CMMI Maturity Level 3 (ML 3) for both Development and Services.


Citizant’s multi-model appraisal, led by David Quinn of MOSAIC Technologies Corp., demonstrated that the company operates both software development and services projects at a high level of quality. Citizant’s long history of adhering to best practices of CMMI, ISO 9001, and other quality standards has led to the company’s frequent government satisfaction (CPAR) ratings of 5.0 out of 5.0 on complex programs that require both development and services excellence.

“At Citizant, we are passionate about the successful delivery of mission critical services to our government. Now more than ever – Quality matters,” said Alba M. Alemán, CEO of Citizant. “Our customers have an amazing opportunity to serve our citizens and do it right, but rarely are they afforded the opportunity to do it over. Citizant is committed to helping our federal agencies do it right, the first time.”

“Citizant’s most recent appraisal independently validates Citizant’s consistent organizational CMMI ML3 management approach across our breadth of programs,” said Pamela Schoppert, Director of Quality Programs at Citizant. “It also showcases our ability to tailor processes uniquely based on the size, scope, complexity, and needs of each customer. Citizant sets the bar high with a holistic, multi-model application of accepted industry best practices, fitting the right quality standard to each part of the company’s operation for the benefit for our customers.”

Less than 5 percent of all U.S. businesses with a registered CMMI appraisal – and only two dozen small government IT contractors – are appraised at ML3 or higher for both CMMI-DEV and CMMI-SVC. Citizant remains at the forefront of CMMI development and adoption by supporting the CMMI Next Generation Architecture Working Group. In addition, Citizant plans continued maturity under ISO quality standards in 2017, with an upgraded certification to ISO 9001:2015 and new certification under ISO 20000 for IT service management.

About The CMMI Instititute

The CMMI Institute is the global leader in advancing best practices in people, process, and technology. The Institute provides the tools and support for organizations to benchmark their capabilities and build maturity by comparing their operations to best practices and identifying performance gaps. For more than 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, health services, software, defense, transportation, and telecommunications, have earned a CMMI maturity level rating and proved they are capable business partners and suppliers. To learn more about how CMMI can help your organization elevate performance, visit


About Citizant

Citizant designs and delivers smarter, leaner business and IT transformation solutions for the U.S. government. The company employs leading experts in Agile transformation, DevSecOps automation, enterprise data management, process improvement, and program management. Citizant invests in mature business practices to ensure delivery excellence and its Civilian Business Unit was recently appraised at Maturity Level 3 for both CMMI® Development and Services Version 2.0, making Citizant the 4th company worldwide to achieve this distinction. The company is also certified in ISO 9001:2015 for Talent Acquisition, ISO 20000-1:2018 for Shared Services, and ISO 27001:2013 for Information Security. Citizant is headquartered in Chantilly, Va., with offices in Washington, D.C., and employees supporting government customers in more than 30 states. More information about the company is available at Follow us on Twitter at @Citizant or on LinkedIn.


Bruce Milligan