CHANTILLY, Va., Nov. 4, 2010 Citizant is pleased to welcome Pamela Rusciolelli Schoppert as Sr. Quality Process Advisor. Ms. Schoppert will work with Citizant’s program managers to tailor the company’s CMMI ML3 quality processes to each contract’s requirements and to assess adherence to these standards. Ms. Schoppert enhances Citizant’s capability to effectively and efficiently integrate customer, industry and Citizant corporate quality standards into seamless, project-specific delivery methodology.

Ms. Schoppert is a nationally recognized expert in effectively implementing and appraising against industry improvement standards.  Through her career, she has participated in more than 40 recognized process improvement appraisals and assessments, several at the highest attainable maturity levels.  She was recently hand-picked by Carnegie Mellon’s SEI to join a small group of industry, government, and SEI representatives to author the CMMI for Services model.

Before coming to Citizant, Ms. Schoppert worked was SAIC where she led and supported improvement efforts at all levels of the company, as well as with external financial, national security and intelligence organizations. Ms. Schoppert has a bachelor’s degree in Computer Science and Mathematics from Wheeling Jesuit University.

About Citizant

Citizant designs and delivers smarter, leaner business and IT transformation solutions for the U.S. government. The company employs leading experts in Agile transformation, DevSecOps automation, enterprise data management, process improvement, and program management. Citizant invests in mature business practices to ensure delivery excellence and its Civilian Business Unit was recently appraised at Maturity Level 3 for both CMMI® Development and Services Version 2.0, making Citizant the 4th company worldwide to achieve this distinction. The company is also certified in ISO 9001:2015 for Talent Acquisition, ISO 20000-1:2018 for Shared Services, and ISO 27001:2013 for Information Security. Citizant is headquartered in Chantilly, Va., with offices in Washington, D.C., and employees supporting government customers in more than 30 states. More information about the company is available at Follow us on Twitter at @Citizant or on LinkedIn.


Christine Brown
Communications Specialist